Everything you need to know before you arrive!
Are you booked to stay at one of our Sun Marina campsites? To make sure everything goes smoothly, we’ve put together all the essential information here: packing your suitcase, check-in, on-site services and departure formalities. Consult this practical guide and make the most of your vacation!
step 1: Pack your suitcase
The vacations are fast approaching! And with them, an unavoidable step: packing your suitcase. For some, it’s child’s play, for others a real headache… Are you afraid of forgetting something? Or, on the contrary, are you one of those people who pack their whole house “just in case”?
No need to panic! We’ve put together the perfect checklist for you to leave with a clear head and make the most of your mobile home holiday. Get out your suitcases (and your pen): let’s go!
For your mobile home :
- Include basic cooking ingredients such as salt, pepper and oil, as well as cleaning products.
- Dress for the weather, and don’t forget your favorite board games or books.
- Remember to bring your own sheets and towels if you have not reserved them or if they are not included in your mobile home reservation.
If you are bringing your own tent or caravan :
- Bring your tent or caravan in good condition, along with stakes, a mallet and a tarpaulin for added comfort.
- Bring mattresses, lamps and an extension cord for electricity.
- Don’t forget your cooking gear: stove, cooler and cutlery are a must.
Whether you are staying in a mobile home, tent or caravan:
✔️ Don’t forget your identity papers and means of payment (credit card, cash, etc.).
✔️ You can also add options to your booking by contacting us by phone or by sending an email directly to the campsite.
stage 2: Your arrival at the campsite
Check-in time is 3pm in high season and 2pm in low season.
On arrival, you can park your car in the parking lot at the entrance to the campsite.
Then head to reception, where our friendly team will take care of your check-in.
To facilitate your arrival, we will ask you to present your booking confirmation, either on paper or on your telephone.
A deposit by bank imprint or cheque will also be required, according to the terms specified in your booking.
Once these formalities have been completed, we’ll give you your campsite wristband (non-removable wristband to be kept throughout your stay), which will give you free access to the campsite’s facilities and services.
Our teams are on hand to answer any initial questions you may have, and to help you get your stay off to the best possible start!
Opening hours:
Low season (April to June and September): open from 9 a.m. to 1 p.m. and from 2 p.m. to 5:30 p.m.
July and August: open from 9 a.m. to 8:30 p.m.
stage 3: Your stay at the campsite
A stay at a 5-star campsite means an unforgettable vacation! Our teams are on hand to answer all your questions and help you discover the many activities and services available on site.
- Activities and leisure: Enjoy our heated swimming pools, waterslides, daily entertainment and sports activities for all ages.
- On-site services: You’ll find a supermarket for your daily shopping needs, a restaurant serving tasty dishes with a view of the aquatic areas, and a bar where you can sip a cocktail in the evening. You can also rent a bike to explore the surrounding area on your own.
- Excursions and discoveries: Discover the treasures of the region by booking your excursions to Puy du Fou or Ile d’Yeu directly at reception. Our teams are on hand to provide information and help you organize your outings.
📱 Practical info: To make sure you don’t miss a thing, check out our Sun Marina mobile app and/or our Instagram account @sunmarinacampings, where you’ll find our service opening times, entertainment schedule and all the information you need for your stay.
stage 4: Leaving the campsite
Your vacation is about to come to an end, and it’s already time to think about your return. After an unforgettable stay at one of Sun Marina’s 5-star campsites in the Vendée, it’s essential to anticipate certain steps to avoid unnecessary stress and leave with a light mind. Here’s what you need to know for a worry-free departure:
- Leaving the mobile home: Please vacate your mobile home by 10:00 a.m. at the latest. If you need to leave earlier and reception is closed, you can leave your keys in the letterbox provided.
– Leaving a pitch: For tent or caravan stays, the pitch must be vacated by 11:00 am at the latest. Please return your access badge to reception.
*Overrun of the departure time will be billed at €30 per half-hour.
When you hand over your keys or badge, we will remove the wristbands of all participants.
- Linen rental: If you have rented sheets and/or towels, please leave them in a safe place on your terrace before you leave.
- Checking and cleaning: Your accommodation will be checked. If you would like an inventory of fixtures in the presence of our staff, please make an appointment at reception at least 24 hours before your departure. If you have not opted for the cleaning package, please ensure that your accommodation is left clean according to the instructions provided. In the event of non-compliance or damage, charges may be deducted from your deposit.
– Return of deposit: If no anomalies are found during the inspection, your deposit will be returned within 48 hours.
your stay!
